Service support and training.
A critical aspect of partnering with a leak inspection company is understanding their customer service values. You need to be confident that you will have the support required to minimize downtime and ensure your leak inspection equipment is protecting your inventory.
Cornerstones of great service include:
ALPS Inspection is the only organization solely devoted to leak testing equipment. While other organizations may sell leak testing equipment as a part of their inventory, all our resources are devoted to providing comprehensive leak testing solutions tailored to your production process.
ALPS Inspection is the industry leader in leak testing because leak testing is our sole focus.
ALPS offers a full range of preventative and comprehensive maintenance customized for your specific needs. Training packages are also offered to ensure that critical shifts and personnel have the tools they need to keep your lines running.
The service team can be reached by phone by dialing 877-969-2713 (or 800-325-8717 in the U.S.) and selecting the menu option for service.
During normal office hours, Monday through Friday, 8 AM to 4:30 PM, the call will be directed to a technician in house.
Outside of office hours, the call will be directed to leave a message. If the call requires an emergency response, please select the appropriate option, leave a message with the necessary information, and the technician on call will respond to your inquiry.
If you are seeking a service proposal for start-up assistance, troubleshooting, or training, please contact us. ALPS has a staff of trained in house service technicians to support our large base of installed leak testing machines, most of which are in operation 24-hours-a-day.
To discover your ideal leak detector, fill out a form confirming your requirement and an ALPS expert will be in touch.